Support

info@unke.pt

It helps to include what you were doing, what you expected, and what happened instead. If it involves a particular thing in your library, its name is enough — please don't send serial numbers or receipts unless we ask.

The free plan keeps up to 3 things. Unlimited things and more daily online checks are available monthly, yearly, or as a one-time lifetime purchase.

Subscriptions bought in the iOS app are billed by Apple, so they are cancelled in the App Store, not in unkept: open Settings on your device, tap your name, then Subscriptions. Deleting your unkept account does not cancel an Apple subscription.

Open a passport and tap Share to choose which details, documents, links, and service records to include. Review the preview, then create a link that expires after 24 hours. Recipients need no account and can save a copy. Later edits won’t change what you shared.

For everything at once, open your account and request deletion: once it is scheduled you can export your full record, with download links for your receipts, manuals and photos. Those file links are short-lived, so save them while the export is open.

You can delete your unkept account yourself, from wherever you use it. In the iPhone or Android app, open the account icon and choose Delete account. On the web, open your account page and choose Delete account.

If you cannot sign in, email info@unke.pt from the address on the account and we will start the same process for you.

Deletion is scheduled 14 days out, and signing in again before that date calls it off. Nothing is removed until the date passes, which is also your window to export your record.

On the date we remove the things you kept and their passports, the files you uploaded — receipts, manuals and photos — along with your links, notes, care history, activity history and the account itself, including your email address and name.

We keep a record that an account with that internal id was deleted, and when. It holds no email address, no name, and nothing you stored. Records of payments may be kept where we are required to keep them; your card details are never held by us in the first place.

The Terms of Service and the Privacy Notice set out what we promise and what we do with your data.